Do you wake up every morning hunkering to make an impact? Are you a tenacious self-starter with natural business acumen and sales instincts? Do you enjoy being part of a team that is making a real difference to the success of small business owners? If so, read on.
FundThrough is looking for a smart, passionate, resourceful Account Manager to join our Customer Success team on our mission to help business owners end the “wait” associated with payment terms. You will report to a member of our senior management team and have the opportunity to work closely with our founders.
- Operate as the lead point of contact for any and all matters specific to your accounts with a solution-based sales approach, all while building and maintaining a strong, long-lasting customer relationship.
- Generate sales among existing accounts through maximizing utilization, upsell opportunities, and retention focused opportunities.
- Manage heavy outbound and inbound call volumes, all while remaining diligent in pipeline management practices and CRM recording.
- Liaise between client and internal credit and operations team to provide an above and beyond customer experience.
- Achieve monthly sales targets as they relate to existing customers and retention.
- You have 1-2 years of sales and account management experience, ideally involving financial products/services in a quota carrying environment.
- You have exceptional verbal and written communication skills.
- You thrive on being organized and can handle multiple conversations and requests going on at the same time.
- You have a personal passion and strong affinity for small businesses and entrepreneurship.
- You are comfortable, confident and knowledgeable working within a financial services environment.
- You feel comfortable around accounting, numbers, math, and finance.
- You are outgoing, inquisitive, nurturing, and love human interaction.
- You genuinely care about improving clients’ experiences and your empathy is contagious.
- You enjoy being part of a fast-paced organization.
- You get a thrill from being part of an evolving business as we learn more about what works and what doesn’t work.
What we offer:
- Opportunity to help shape a growing startup
- Competitive compensation, including stock options
- Health benefits
- Flexible work from home policy
- A cool, but nimble work environment
- Parental leave policy
- An amazing team – we’re driven and super passionate about our customers. Plus our values include Fun & Food!
FundThrough is Canada’s FinTech invoice funding platform for new, small and growing businesses. We’re helping business owners eliminate cash flow gaps by giving them the power and flexibility to get their invoices paid when they want, with one click, and in as little as 24 hours through a magical tech-enabled platform. Launched in 2014, we’ve shot out to become a leader in the Canadian FinTech space, funding millions of dollars in invoices every month. We’re venture-backed and growing our revenue, customer base and technology aggressively.